Sending Money to India

Guys, I was using this service for quite some time, and looks like with time ICICI bank's service is gone to new lows. I sent 4000 British Pounds on Jan 22nd, and today Feb 2nd, almost 10 days, and no trace where the money gone. Its good for them as they can use happily my money without any interest. This is nightmare, I am calling them almost everyday 08081 314151, their call center guys are equally helpless as me, they say what I can see from 'Track Remittances' link on Money-2-India website i.e. status "Request Received". I can't believe this that a bank with no system. Finally after calling their useless call center everyay, finally I sent a mail to [email protected] with screenshot of transaction, ohhh thanks a lot Mr Kamath, I got a reply after 2 working days that you will be getting reply after 2 more working days. I can't believe this, I am just praying God to get my money back, and will never this ridiculous service and advice others not to get into their trap. I am even planning to complain to FSA in UK, which is quite strict to such malpractices of rouge banks. This is the status till now, would update my horrible experince with Money-2-India as and when I get to know.