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Business Visa - B1

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Scheduled appointment for VISA renewal - failed
I have applied for renewal of my US VISA (B1/B2). I am the primary applicant and my wife is the second applicant in my application. I have scheduled an appointment for documents drop box at Hyderabad today i.e. 22-Aug-2023 at 10:45 AM at HiTech city metro station. As I proceed to the counter to submit the documents the counter person say that only my appointment is visible while my wife's appointment is not visible. She has verified with her supervisor also but couldn't do any thing. Having no other option I have submitted my documents along with the passport and returned. I have raised this issue with VISA appointments support team in India and the outcome is awaited
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