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Stainley Website issues
Hi All,
I need urgent help -
I am not able to add my child as dependent because system is not accepting his birthdate i.e. 12/13/2013 (13th December) and gives me following error - "Unable to add applicant because some or all information you entered belongs to another applicant."
When I changed the date to anything for e.g.
12/13/2010
12/13/2014
12/14/2013
12/12/2014
and several others it accepts and adds my child as dependent but not when entering his correct date i.e. 12/13/2013.
Please help.
Thanks & best regards,
Rajveer
I need urgent help -
I am not able to add my child as dependent because system is not accepting his birthdate i.e. 12/13/2013 (13th December) and gives me following error - "Unable to add applicant because some or all information you entered belongs to another applicant."
When I changed the date to anything for e.g.
12/13/2010
12/13/2014
12/14/2013
12/12/2014
and several others it accepts and adds my child as dependent but not when entering his correct date i.e. 12/13/2013.
Please help.
Thanks & best regards,
Rajveer
All Replies (4)
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