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Business Visa - B1

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Visa status stuck in "Application received" for 3 weeks
My mother had her biometrics appointment for her B1 visa on January 24th and her interview on January 25th, 2023. It has been 3 weeks and the CEAC website shows "Application received" and LastUpdated on January 24th, 2023. She had her interview at the Hyderabad consulate. Has anyone experienced such abnormal delays? This is a very worrisome time for us since we need to plan her travel to the USA soon. Any leads or help would greatly be appreciated.
I have tried calling VFS multiple times, but the only response we get is "Application is under processing". Please provide any experience you may have heard.

Thank you!
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