For visitors, travel, student and other international travel medical insurance.

Visit insubuy.com or call +1 (866) INSUBUY or +1 (972) 985-4400
Immigration

EAD (WorkPermit)

All Experiences
Fields marked as * are required.

Subject is required.

Comment is required.

By submitting this post, you agree to Terms of Use.

Experience is successfully added.

EAD card lost in mail and replacement
Hi everyone,

I just want to share my experience with this infamous EAD card and give some advice for future applicants:

* On June 27th, I applied for a new EAD Card
* On February 5th, I received the I-797 Notice of action (receipt from USCIS)
* On March 9th, my card was mailed to me according to the USCIS website
* 2 weeks later, still no EAD or approval notice in the mailbox
* I decided to call the USCIS to get the tracking number which they did. The USPS website says that the package was delivered on March 13th at 4 pm. But there was no package in the mail box whatsoever.
* I called the USPS to start an investigation for missing package, but no result. They denied any wrong doing and insisted that the package was delivered and therefore they concluded that the package was stolen ( which is very unlikely).
* On March 28th, I called the USCIS to request a new card. An immigration officer mentioned that the card will be mailed within 30 days along with the approval notice of the old lost card.
* On April 4th, I received the approval notice but no EAD card.
* On April 13th, I called again the USCIS to check the status of my new EAD card. To my surprise, they said that there is no such thing as sending a new card and I have to reapply again (send the original documents and pay the fee $410 and wait three more months). I tried to convince them that it is not my fault and that the USPS messed up the delivery but they insisted that they can't do anything and I have to reapply again.
* On April 22nd, I sent my new application with the check.
* On May 3rd, I received the I-797 for the new EAD Card. As soon as I received the receipt notice I contacted my local congressman to ask the USCIS to expedite my case. I gave a copy of my new I-797, approval notice of the old card and a job offer letter.
* A week later, the congressman office sent an email saying that my case has been expedited and I should receive the new card within 30 days.
* On May 30th, my card was mailed to me according to the USCIS website but there was no tracking number. I called the USCIS to ask for tracking number but they said I have to wait 3 days. Fortunately, I found the tracking number on MyUSPS at the USPS website ( you have to create an account in order to track all the mails coming to your address)
* On June 1st, I finally received my new EAD card (I went to the local post office to pick it up).

One advice to EAD applicants: Do no waste you time calling the USCIS asking for a replacement, they won't do it if the USPS says it is delivered. Reapply again as soon as you can and contact your local congressman as soon as you receive the receipt notice. To minimize the loss of the card during shipment, go pick it up at your local post office as soon as it arrives.

It drives me nuts knowing that this whole mess could be avoided by simply requesting a signature of of the EAD package when it arrives to destination (USCIS don't even bother to do that).

I hope this mess won't happen to anyone, if it happens at least you have some tips here to guide you through it.
All Replies (50)

Insurance

Disclaimer: Please note that the experiences presented are submitted by visitors to our website. Individuals’ experiences may vary, and you should interpret each individual’s experience at your own risk. Do not make a decision solely based on an experience posted here. We do not endorse any individuals’ experiences, and we are not liable or responsible for consequences stemming from your use of the information presented within any individual’s experience.