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mgharish005     09/15/2019 22:31 PM


Has someone been able to choose online payment option when they start off their passport application with CKGS ? So far I have done the below steps :

1. https://passport.in.ckgs.us/
2. Passport Application -> Get Started
3. Started filling in applications as an Adult, residing in the US.
4. As I filled through particulars (I am trying to renew my passport), on the "submission and collection details", I selected the below :
 a. How will you submit application : Shipping
 b. Do you need text alert service : Yes
 c. Select Mode of Payment : At CKGS center <-- there is no other option and I can't go past without filling this.
 d. Select Instrument Type : Cashier/ Banker Check / Money Order.

I thought we could pay online through credit/debit cards. I am not sure why I'm being forced to pay through MO/ banker check. Can someone tell me if something changed (or) if I have done something incorrect ?

Advance thanks!

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rsakpal     09/16/2019 13:50 PM

When you visit the CKGS homepage in.ckgs.us, you can see the Important Notice at the top:


‘Due to technical issue with the online merchant services, there is a temporary stop on all online and credit card payment services’.

Applicants are requested to submit ‘Money order or Cashier’s check’ until further notice.

Please DO NOT call the contact center as we will not have any additional information about the timelines. Kindly refer to https://www.in.ckgs.us/ for latest updates.


mgharish005     09/25/2019 00:21 AM

Thank you!!


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