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Philly 2     04/21/2019 09:36 AM

Good morning all,i am a silent reader for many years story short my husband got approved for his 2 years greencard it was mail out on march 29 2019.reach. USPS Philadelphia processing facility on the 3rd of March well we still waiting I've call post office gave them my tracking number and all they can say it nexer left the building. They gave me consumers affairs number i call they put in a inquiry about my husband mail they said they cant find it.now i am lost. Niw they send us a letter to give uscis .we call costumers service trying to get an infopass we got an email saying we are not qualify for an appointment.like really they gave us the option of doing the I90 an the go from their. What call i do any one in this position or been there?

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nevertoolate     03/06/2019 14:34 PM

My daughter received her GC back in July 2018, whilst I realized about 2 month later the sex (gender) shows on her card specified as M (male).
Sharing here the timeline to receive new card with I-90 case:

Aug-28-2018 - I-90 form was filled online at uscis website. I uploaded copy of GC with the error and also birth certificate, as well as passport and copy of I-485 where application stated the correct gender. In order not to pay for the application I had to specify the reason for replacement - uscis error. If you are in fault for this kind of error do not expect not to pay for the card replacement.

Aug-29-2018 - We received your Form I-90, Application to Replace Permanent Resident Card, and mailed you a receipt notice. It is being processed at our Integrated Operating Env location.

Sep-2018 - received NOA for application receipt and it was saying that a new bio-metrics appointment will follow but a week later a new letter stated that existing bio-metrics on file (from July 2017) would be reused, so no appointment is required.

Oct-31-2018 - We mailed a request for additional evidence for your Form I-90, Application to Replace Permanent Resident Card. the RFE requested the original card be sent to VA uscis location, which I did few days later.

Nov-19-2018 - We received your response to our Request for Evidence for your Form I-90, Application to Replace Permanent Resident Card. Our Integrated Operating Env office is working on your case again. this status confirmed the original card sent via mail arrived.

Feb-26-2019 - We are producing your new card for your Form I-90, Application to Replace Permanent Resident Card.

March-1-2019 - On March 1, 2019, we produced your new card for your Form I-90, Application to Replace Permanent Resident Card, Receipt Number ##########

Mach-5-2019 Got USPS notification that package from uscis will arrive on March-7, eventually status changed twice on same day. once said it will be delivered on Mar-6, and then to delivered the same day (Mar-5)

Overall it took a bit more than 6 months to get new card.

Worth to mention that I scheduled an infopass appointment on Dec-2018, when I realized the new card is not going to be sent soon enough, and we might need to get out of the country, so I wanted to get i-551 stamp on her passport (valid for 1 year). other than get the appointment itself that was very quick and straight forward process.

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justnneka     01/08/2016 17:21 PM

 i am currently having a hard time with usps and uscis over my green card which was mailed but never delivered and i am willing to chase this to the roots even if i have to sue usps. in my case it was mailed on the 14th of october 2015 to arrive on the 16th of october but till date i am yet to receive i have been to the usps office repeatedly and the postmaster promised to send me the letter of non deliverance which usps requested but till date i got nothing and no body cares! usps is asking me to pay over $400 which i dont have and the status of my card is showing still in transit not delivered i have reasons to believe that someone either in the usps or uscis or both re doing some illegal business with these cards on the side otherwise why is no one being held responsible for the non delivery of these cards?????? why do they expect the applicants to just go ahead and pay again as if we pick money off the streets ? anyway have you been able to resolve this yet ? i am thinking of suing usps at this juncture because i am definitely not paying another dime - not that i have it anyways. someone here suggested i apply for a fee waiver but that is a very longish form that only lists finanacial hardship as reason for a waiver.this is a matter of principle and someone needs to be made to take responsibility i have read so many blogs with people going through the same issues- please could someone advise me on what i can do ?

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Viktor- ()     08/20/2010 22:27 PM

We had been told that our green card was sent in February but it never arrived and they said it was never sent back. What are the odds of that? Not much. The U.S. postal system is good I have never had a letter not get to me nor my parents, I thought it was a scam to get more money or just to discourage us. So for 400 dollars we ordered another one. This one was supposedly sent on June 22nd...it never arrived either. Has anyone else had this problem of green cards never arriving?? Is this a scam or gross ineptitude?

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Ranny- ()     02/26/2009 18:34 PM

i had a really bad experience with trying to replace my greencard. It was stolen and i need it to be replace in order to get a copy of my driver license. so we went to the office locations that was given to us online and i found out later on after two hour of time wasting around downtown atlanta that they had move and their online system need plenty of update and it is not helpful. when we finally got there to the right office i had to wait for two hour and it come to be they just give me a number ticket to wait again. they could've of just gave it to me but they are just jerks people who work there. They aren't helpful or professional. i want to maek a complaint on them. They was to my experience racist and don't want to help

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Lesley- ()     02/27/2006 17:06 PM

I had my Permanent Resident Card replaced through the Support Center in Gardena, California. The staff and the officers there were absolutely professional, helpful, courteous and kind. The whole operation at that facility is extremely organized. I completed the application and paid on line, and had an appointment within a week. I arrived when they opened in the morning on a Saturday and the process was completed and I was on my way home by noon. My new card was received in the mail before the end of the following week. I was so impressed!

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rosa medina- ()     10/24/2004 19:28 PM

i just went to renew my green card ( which this will be the last time i do so,) since i expect to be a citizen by next year and i just wanted to share my experience at the CIS office in oakland.
it took me about 30 minutes to renew my green card the people there were so nice and friendly especialy the lady that help me with my paper work, she was friendly and treated me with respect and not to mention took the time to explain the outcome of my application,
after all the times i visited the inmigation offices in san francisco in the past, i cant say that i ever felt as comfortable even once , like i did at this office.
 keep up the great work,
my eternal gratitud to all the stuff at the oakland CIS office>>

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