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Immigration

Adjustment of Status - I-485

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Abudsman
Hi family hope you’re all staying safe I have a question what does the abudsman help with ? Work permit? Or both work permit and green card ?
I recently wrote to Congress and immigration replied to them that’there still swearing in nuetraisation and they didn’t really say anything useful about my case .Been waiting since November 2017 .can abudsman help ? What should I do
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