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Visitor Visa - B2

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B2 Visa First and last Name Question
Hello
My mother lives in New Delhi India. Her B2 Visa expired in April 2017, she is planning a visit so she wants to apply for a new B2 Visa. Her name is Jane Doe (example) but often in India people write switch their first and last names........Her name is D.Jane and so, her passport was issued as First Name = Doe Last Name = Jane. Her prior B2 Visa was issued as Doe Jane She made three visits in the last 25 years with no trouble.

But last month the VAC in New Delhi has instructed her to fill out the DS-160 with First Name = FNU (First Name Unknown) Last Name = Jane. Have the rules changed? Why would they tell her that?

Thank you
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