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Visa Stamping from Canada/ Mexico

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Dropbox/IW Eligibility and Consulate Selection
Hello Friends,

I have an expired H1B visa (Sep 2020) but approved extension, I am renewing my visa under the same class, am a Canadian PR holder and rented an apartment in London, Ontario (2 hours from Toronto). I would like to know if I and my wife are eligible for the dropbox option. Below are a couple of my questions:

1. What does is X in possession of a previous visa being renewed mean? Does it mean that my previous H1B should not be expired? Or does it follow the same rules as 48 months since expiry due to COVID, etc? This is the only question that might make me ineligible since my previous visa expiry is past 12 months.
2. Who can confirm on this? Is it the Toronto Consulate or Ottawa Consulate? If I just call the number on their website will someone pick up and respond to this question?
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