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E-request
Hello everyone,

I have posted this question before and did not get replies. Please reply if you have submitted an E-Request.
I have submitted 2 requests so far (1 was done by my lawyer.)
The update on one of my e-requests (submitted on Nov/30) is:

On December 1, 2020, your inquiry about why your case is taking longer than our processing time, referral number SR **** , was assigned to an officer for response.
As of December 1, 2020, your inquiry about why your case is taking longer than our processing time, referral number SR***, is currently not assigned for processing.

Is this normal? Why was it assigned and then not assigned on the same day? The same situation applies to my first E-Request.
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