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Created a SR about 2 weeks ago; on the 18th, got an email asking me to fax supporting documents, did so the same day.
On august 18th there were three updates on my case history:
Case assigned to an officer for response
We sent a response to your request
Your request was completed
Silence for 11 days. This morning, on the 29th, an update in case history:
On August 29, 2017, your request to have your case expedited, referral number xxxxx, was assigned to an officer for response.
A little confused since I already had that on the 18th... and 2/3 previous updates disappeared. I'm assuming someone is finally working on my SR? Does anyone have any input?
On august 18th there were three updates on my case history:
Case assigned to an officer for response
We sent a response to your request
Your request was completed
Silence for 11 days. This morning, on the 29th, an update in case history:
On August 29, 2017, your request to have your case expedited, referral number xxxxx, was assigned to an officer for response.
A little confused since I already had that on the 18th... and 2/3 previous updates disappeared. I'm assuming someone is finally working on my SR? Does anyone have any input?
All Replies (3)
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