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Immigration
EAD (WorkPermit)
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Finally Card in Production
Hi my fellow applicants, I just received an email from USCIS saying they ordered my EAD Card. Figured to post my experience here. Hopefully it would be some kind of help.
PD: 10/20/2017, Adjust of Status C(9)
Biometrics: 11/21/2017
Called costumer service right after Biometrics, because I planed to travel in Feb. I asked if I will get the card in time. And the representative said I should expect it late Jan. And I naively took her words.
12/12/2017: Received RFE that was dated 11/17/2017.
12/20/2017: Response to RFE received by USCIS.
01/28/2018: Called USCIS again to raise an SR. The representative told me that their end system is down, so I need to raise an SR myself. Did that, no response.
Next two month, I raised SR several times, made a handful calls to USCIS. Every time they response "sorry we couldn't find the SR you raised". Last two calls they transferred me to T2. They said my case is still within processing time according to the "processing time sheet". But they can't give me an answer when I pointed out that sheet was awfully out of date. And one of them demanded me not to call again in a month.
03/15/2018: Made info pass appointment for March 26. Raised another SR. And this time it finally went through. I could see it under case status.
03/20/2018: Contacted ombudsman. System response saying they will get back to me in 45 days.
03/26/2018: Info Pass appointment. The officer was really nice, but seems clueless why it's taking so long. She called supervisor. Her supervisor said this process is taking average 6 months for them to process. So basically another way saying just wait. We also asked if we can expedite my Advance Parole. But that would be a separate application which would cost extra $575 to apply. And they usually reject it.
04/03/2018: Appointment with University's immigration lawyer. He explained to us why the process is taking much longer than expected. And told us we should have news updated at most in half a month. We asked about if we should contact congressman. But he did not recommend to do it right away.
04/04/2018: Ombudsman responded saying that they contacted USCIS.
04/10/2018: USCIS email and online update, my card is finally in production.
Honestly, I don't think I can let me guard down until I have the physical card in my hands. There are still chances that USCIS mess up the delivering process. But at least after months of waiting, I can finally see it ending.
And to all that are still waiting: HANG IN THERE. I understand your frustration. Keep trying, and get all the resources to help you. USCIS costumer service is honestly the least helpful from my experience, and some of them are very rude. It just sounds like they don't care. But make InfoPass appointment if you have some kind of emergency. This may not solve your problem, but at least might give you some useful information. I believe ombudsman helped with my case. And it looks like they helped with a lot others, too. So I definitely recommend to contact them. If that does not work for you, call the congressman's office.
This forum has been the most helpful. I'm really grateful to those posting their experiences. I learned a lot from you and you share really kept me going on. Good luck, to everyone.
PD: 10/20/2017, Adjust of Status C(9)
Biometrics: 11/21/2017
Called costumer service right after Biometrics, because I planed to travel in Feb. I asked if I will get the card in time. And the representative said I should expect it late Jan. And I naively took her words.
12/12/2017: Received RFE that was dated 11/17/2017.
12/20/2017: Response to RFE received by USCIS.
01/28/2018: Called USCIS again to raise an SR. The representative told me that their end system is down, so I need to raise an SR myself. Did that, no response.
Next two month, I raised SR several times, made a handful calls to USCIS. Every time they response "sorry we couldn't find the SR you raised". Last two calls they transferred me to T2. They said my case is still within processing time according to the "processing time sheet". But they can't give me an answer when I pointed out that sheet was awfully out of date. And one of them demanded me not to call again in a month.
03/15/2018: Made info pass appointment for March 26. Raised another SR. And this time it finally went through. I could see it under case status.
03/20/2018: Contacted ombudsman. System response saying they will get back to me in 45 days.
03/26/2018: Info Pass appointment. The officer was really nice, but seems clueless why it's taking so long. She called supervisor. Her supervisor said this process is taking average 6 months for them to process. So basically another way saying just wait. We also asked if we can expedite my Advance Parole. But that would be a separate application which would cost extra $575 to apply. And they usually reject it.
04/03/2018: Appointment with University's immigration lawyer. He explained to us why the process is taking much longer than expected. And told us we should have news updated at most in half a month. We asked about if we should contact congressman. But he did not recommend to do it right away.
04/04/2018: Ombudsman responded saying that they contacted USCIS.
04/10/2018: USCIS email and online update, my card is finally in production.
Honestly, I don't think I can let me guard down until I have the physical card in my hands. There are still chances that USCIS mess up the delivering process. But at least after months of waiting, I can finally see it ending.
And to all that are still waiting: HANG IN THERE. I understand your frustration. Keep trying, and get all the resources to help you. USCIS costumer service is honestly the least helpful from my experience, and some of them are very rude. It just sounds like they don't care. But make InfoPass appointment if you have some kind of emergency. This may not solve your problem, but at least might give you some useful information. I believe ombudsman helped with my case. And it looks like they helped with a lot others, too. So I definitely recommend to contact them. If that does not work for you, call the congressman's office.
This forum has been the most helpful. I'm really grateful to those posting their experiences. I learned a lot from you and you share really kept me going on. Good luck, to everyone.
All Replies (14)
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