Filed GC under EB1(C) Category - Multinational Managers for I-140, I-485, I-765, I-485 (concurrent filing). Filed for my family of 4 (wife and 2 kids). It was sent to Nebraska (NBC) processing center.
Submitted - 31 May 2017
Receipt Notice - 08 June 2017
Biometrics - 11 August 2017
After filing a service request, wife and kids (they were on L2) got their GC EAD's on 14 Nov 2017 (after 5.5 months).
My case, however, did not move at all. There was this bizarre status message : "Name was Updated on 26 July" status. I tried finding out what this actually meant, but there was no convincing response from L1 or L2 level officers. They confirmed that my (rather long) name was correctly spelt, and that there was no RFE on my case.
I started getting agitated and tried every trick in the book - raised service requests on Nov 11, Dec 11, Jan 11. The response was always the same, that the case was yet to be assigned to an officer. I even wrote to a Congressman whose office wrote to them on my behalf. However, the response was still the same. Raised an ombudsman request through my attorney on 29-Dec-2017. Scheduled an InfoPass appointment on 16 January 2018. The InfoPass folks told me that on that morning, my case had finally moved to an "Expedite" status and that I should hear back from them within 30-45 days!!!
Today morning (18 Jan 2018), the status on my I-765 finally moved to "New Card is being Produced". I will now wait for the card to arrive in the mail.
The journey just to get the GC EAD approval notification took me about 230+ days. There could have been many reasons (I've been to 10+ countries in the last 3 years, on work, some of them in the Middle East or North Africa) and this could have resulted in background checks taking more time. It could have been a simple case of my file being "lost" for a period of time before being found again. There could have been other reasons.
For those of you who are waiting beyond 90 days, my advise would be to reach out to the ombudsman. At the same time, in parallel, write to the Congressman / Senator. I've heard of cases where this has helped. And be patient, if the documents are all legitimate, the GC EAD will eventually come through. And if your document is with NBC, then it is likely that your GC EAD would be delayed. Also remember that filing an expedite request without specific reasons would not help, it would only get rejected. The best way to get into the expedite queue, in my opinion, is to go to the ombudsman.
That's my journey - and wishing all immigration aspirants the very best.