EAD (WorkPermit)

hello every one

i am desperate, been offered a job ( date has been pushed back twice not sure how much more they will do) but my EAD has been delayed. I just raised a case to the ombudsman and my Senator.

Here is my timeline

05/05/2016 - i765 i485 i130 received by USCIS
06/18/2016 (44 day) - Request for Initial Evidence I 485
06/28/2016 (day 54) - Receipt of Requested information
07/20/2016 (day 76) - raised a case for update
07/26/2016 (day 82) - received a letter stating that due to RFE my clock has restarted and i had to wait 90 days from RFE receipt (I765)

this is contradictory to what the USCIS website states:
 
https://www.uscis.gov/forms/tip-sheet-employment-authorization-applications-pending-more-75-days

"The clock will also stop if USCIS issues a request for initial evidence pertaining to the principal application/petition that serves as the basis for your application for employment authorization.
For example, if your eligibility for employment authorization is based on a pending Form I-485, Application to Register Permanent Residence or Adjust Status, and USCIS issues a request for initial evidence pertaining to your Form I-485, the clock for your Form I-765 will stop when USCIS issues the request for evidence and restart when USCIS receives the requested information."

Just wondering if anyone out there has experienced this issue?

I have raised a case to the ombudsman on 07/26 to say why is there such a discrepancy:

I also phoned the USCIS

Spoke to USCIS 07/26/2016

Agent 1 said i had to wait 90 days
Raised a call to a Tier 2 agent - who said i needed to wait 60 days

It seems like no one (USCIS) really knows the process and its misleading.

I raised a case to my senator on the 07/27/2016

Just wanted to know if I am going mad or if there are others who experienced the same and how they resolved it. And if there is any more i can really do.

Thank you