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OCI Card

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HELP! Please
Timeline

OCI + renunciation

April 26; Sent it off from DeKalb IL
May 01; they still haven't processed it, their website shows that they have not received it yet.
FedEx say's delivered on the 27th.

when i click "renunciation tracking" i have not got it.
when i click "OCI Tracking" application not yet processed.

I have to travel to India for 2-3 weeks and be back here no later than August 10. Can someone please help me, to what's going on to where they have not even processed my application yet?
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