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Immigration

Adjustment of Status - I-485

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Hi
Gm, I sent a service request on the 10th of April USCIS responded on the 11th of April. They said, " If you do not receive a decision or notice of action within 60 days, please contact National Customer Service Center" My questions are. Has anyone ever received a letter like this? Do they always respond within the 60 days? Thank you!
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