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Immigration

Adjustment of Status - I-485

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I 485 - after an interview
Interview September 2019 downtown Los Angeles
Since then pending .
When I called they say my case is still in the process time even though I filed on March 2019..
The weird thing is that they say that Cases from August 2018 are still waiting for a response,
Is that true or they just say that so I’ll stop calling?
Lol thanks
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