Adjustment of Status - I-485

All,

I had my marriage based I-485 interview at Chicago Field office yesterday, 09/10, and want to post my experience so it is helpful for others.

Background:

I am in the US since 2009, came on F-1 visa and studied in a Top 20 University in the US. Graduated in 2011, worked legally on STEM OPT until 2013 (12 months+17 months), and on H1B since 2013 until currently. I currently work on H1-B, full-time, for a Fortune 500 multi-billion dollar company in the greater Chicago area. I have maintained my legal status in USA all these 11 years and was not even 1 day out-of-status or overstayed my visa. My wife is also from the same country as I am, and became a naturalized US Citizen last week. My interview was initially scheduled to be on March 2020, and canceled because of COVID. It was rescheduled in August 2020, and canceled again because of Chicago riots downtown. My wife and I have been married since April 2018, and we have a 8-week old baby also that was born in July 2020, and we did not take the baby with us to the interview. We have been living together ever since we got married.

Interview was at 1:30 pm, and we were called at 1:35 pm. Officer was a female (appeared to be an Asian American). There was no greetings or usual how was your day type questions to begin with.

Both me and my wife felt the entire interview experience was horrifying, degrading, demeaning, and humiliating. It felt like an investigation and we were grilled for 1 hour. The officer acted as though we were faking our marriage, and as though she was doing us a favor of granting me the green card. Some question below:

1. You have CA state driver's license, and your wife's license is from IL. It doesn't appear you both live together. Show my state issued legal ID. (We both moved from CA to IL 6 months back. My wife changed her DL from CA to IL because her DL was expiring. I did not change my DL because my CA expires only by 2022, and also because of COVID many DMVs were closed and not taking appointments). The officer insisted on my state-issued ID despite us showing proofs of utility bills, car insurance, home insurance, 401k documents, bank statements, lease agreements, etc., which has both of our names together with our current address. Where is it required I need to carry state issued ID of where I live currently?

2. Officer to us: Anybody can fake these documents. You could as well be living with your brother and just fake these documents with a fake address. (We were both stunned and shocked at this statement and allegation that she mentioned me and my wife as brother and sister and that we were faking the documents and address).

3. Officer to me: Are you a terrorist? Terrorist camps are common in India, right?
    Me: No, I'm not a terrorist. Terrorist camps are not common in India.
    Officer: Oh, I think then they are common in Pakistan.

(The officer was very racist in her comments and disrespectful to other countries).

4. Our marriage happened in India with entire family, and we showed evidence of our original marriage certificate. Officer denied that was official marriage certificate and said that was only a marriage registration certificate. She was searching on the internet for marriage certificate in India, and kept denying that was the official marriage certificate.

5. I produced my original birth certificate. There was denial from the officer on this also. We could not make her understand this was my original birth certificate. office again searching on the internet on birth certificates from India.

6. Officer to me: Are you sure you have not claimed to be a US Citizen before? (Asked same question twice, despite me answering NO).

7. Officer to us: Do you have photocopies of your Child's photo? (Who on hell takes photocopies of photos? We asked the officer to keep the photos to herself as she wanted them).

8. Officer to me: You have been in USA since 2009, it is tough to get a green card, huh?

9. Officer to my wife: Do you have your recent paystubs? (My wife recently stopped working because of our baby delivery, and does not have any pay stubs). I was not sponsored by my wife for I-485, and I was my own sponsor for affidavit of support. The officer denied this won't work because my wife does not work anymore despite us explaining that my wife is not sponsoring me for affidavit of support.

At the end, the officer asked for more proofs for our relationship together, (car insurance, lease, etc.) my paystubs, more photos, my work letter, joint 2019 and 2018 tax return documents etc., which we submitted, She said she is going to need her supervisor to make the decision on my case and will contact me before end of September should they require any more evidence.

The tone of the officer and the attitude was horrendous, to say the least. There was not any name card on their desk to get their name details. Me and my spouse want to write a complaint letter to the Field office director of our interview experience with the officer even though my I-485 decision is pending, and want to get this community's feedback. Can we write a complaint letter? We are aware my decision is still pending, and we might not get any apology response from USCIS even if we write a complaint letter, but USCIS' s mission is to treat people with honor, integrity, and respect, which was clearly not the case.

Thanks.