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I am glad justice will be served
I booked a ticket in May 2004 for India. I had a change in plans and had to cancel it out. I called them up and was told that I would be charged x amount as that is what Cathay charges. I called up cathay, and turns out they charge less. I called up again, spoke with Paul and believe me - he treated me like sh**. He was p**sed as I spoke with Cathay about it. I could not imagine being spoken to like that, despite being a customer. That day on, none of my friends kept their business with M&K.

I hope this guy and his buddies get thrown behind bars for quite sometime.

-Manish
Santa Clara
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