Travel Agents

I am sorry to hear about so many people being cheated out of their hard earned money by unscrupulous travel agents like M&K...it is a shame that such businesses are allowed to operate inspite of all this.
I was trying to make bookings to India recently and somebody suggested M&K saying they give the best rates. Well, I looked at their website and sure enough they had the cheapest fares in all the good airlines; but I have read so many bad reviews about them (just google M&K and you'll only get bad stuff about how they've ripped off people) that the thought of buying from them never once crossed my mind.
Which makes me wonder....why do people still want to go out and buy tickets from them??? Don't they believe what they read on the internet??? Or is getting burnt first hand a very valuable lesson to them???
I mean, people have been writing about getting cheated by them since 2003 and yet we have people in 2005 still going out and re-inventing the wheel (so to speak) with this agency??!!
People need to be more careful who they give their money to and who they buy from. One good thumb rule I follow is not to buy from agents who do not take credit cards;
also, always research the credibility of the agent; even if you find one instance of a complaint, please regard it as one too many.

I am truly sorry for the people who've been cheated and hope you are able to make these businesses pay.
All the very best to you all.