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Immigration
EAD (WorkPermit)
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I shared a recent experience on EAD card not delivered by USPS. This is in continuation to that. USPS didn't deliver it to me because a digit in my apartment number was missed while sending the mail to me. The post man took the package back to post office and misplaced it. He didn't update the proper message against the delivery status. When I went back to post office the next day, they have no clue. I waited for the post man to come there and checked. He said he has sent it back to the sender. I contacted USCIS and they said they the delivery confirmation from USPS and I have to reapply for the card as it will be treated as stolen/lost card and thus go through the painful process again. This was a shock. I called up service center of USPS and raised a request to track. There was no clue for 2 days as to where is the package. On the other side, I had a job offer and was eagerly waiting for the card. I had to trace the card for sure. I kept calling USCIS and USPS call centers every day and there were nice people to understand my concern. USCIS asked me to file AR-11 form to update the address (In fact, I had received notification while case was filed to the same address, not sure what went this time). I filed the form. When I called USCIS next day the lady updated the address and filed an internal request to resend the card to me when they receive card back from USPS. But, the question was whether they will get it from USPS or not, if yes, when? So, there was uncertainty. Then, looked through the lineage of post offices through which the package traversed and called the first post office which actually picked up from USCIS. There was a great guy who listened to me with patience and offered to help, he called up my post office while i was on the other line, and checked with them as to why the status is not updated. He gave me the my post office's delivery supervisor's name and said that he will contact me after searching it. Finally, I got the call from supervisor within 10min and said that he found my package. I rushed to post office immediately to avoid any more surprise and got it. I advise every one to set up the alerts from USPS as soon as you get the tracking number from USCIS and when it reaches your nearby post office, it's better to go in person and take the package in this context. Also, as soon as you get approval, double check with USCIS that the address they sent to is correct by calling them at call center.
Take Care.
I shared a recent experience on EAD card not delivered by USPS. This is in continuation to that. USPS didn't deliver it to me because a digit in my apartment number was missed while sending the mail to me. The post man took the package back to post office and misplaced it. He didn't update the proper message against the delivery status. When I went back to post office the next day, they have no clue. I waited for the post man to come there and checked. He said he has sent it back to the sender. I contacted USCIS and they said they the delivery confirmation from USPS and I have to reapply for the card as it will be treated as stolen/lost card and thus go through the painful process again. This was a shock. I called up service center of USPS and raised a request to track. There was no clue for 2 days as to where is the package. On the other side, I had a job offer and was eagerly waiting for the card. I had to trace the card for sure. I kept calling USCIS and USPS call centers every day and there were nice people to understand my concern. USCIS asked me to file AR-11 form to update the address (In fact, I had received notification while case was filed to the same address, not sure what went this time). I filed the form. When I called USCIS next day the lady updated the address and filed an internal request to resend the card to me when they receive card back from USPS. But, the question was whether they will get it from USPS or not, if yes, when? So, there was uncertainty. Then, looked through the lineage of post offices through which the package traversed and called the first post office which actually picked up from USCIS. There was a great guy who listened to me with patience and offered to help, he called up my post office while i was on the other line, and checked with them as to why the status is not updated. He gave me the my post office's delivery supervisor's name and said that he will contact me after searching it. Finally, I got the call from supervisor within 10min and said that he found my package. I rushed to post office immediately to avoid any more surprise and got it. I advise every one to set up the alerts from USPS as soon as you get the tracking number from USCIS and when it reaches your nearby post office, it's better to go in person and take the package in this context. Also, as soon as you get approval, double check with USCIS that the address they sent to is correct by calling them at call center.
Take Care.
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