For visitors, travel, student and other international travel medical insurance.
Visit insubuy.com or call +1 (866) INSUBUY or +1 (972) 985-4400
Immigration
Family Based Greencard
Fields marked as * are required.
Inquiry is not updated
Hi,
Last monday (07/27/2020) i made an inquiry about a notice i didn't receive, it was the approval notice. The next day it said "On July 28, 2020, your inquiry about an approval notice that you did not receive, referral number SR YYYY YYYY YYYY XX, was assigned to an officer for response." and the next day, on july 29, it was updated to the same thing: "On July 29, 2020, your inquiry about an approval notice that you did not receive, referral number SR YYYY YYYY YYYY XX, was assigned to an officer for response."
On july 31, my case was updated again like "Case approved" and that they will send me the notice by mail, but the inquiry never updated anymore, is it normal?
I had send inquiries before and it normally says "we sent a response to your request" and "your request was completed". But this one doesn't say that.
Last monday (07/27/2020) i made an inquiry about a notice i didn't receive, it was the approval notice. The next day it said "On July 28, 2020, your inquiry about an approval notice that you did not receive, referral number SR YYYY YYYY YYYY XX, was assigned to an officer for response." and the next day, on july 29, it was updated to the same thing: "On July 29, 2020, your inquiry about an approval notice that you did not receive, referral number SR YYYY YYYY YYYY XX, was assigned to an officer for response."
On july 31, my case was updated again like "Case approved" and that they will send me the notice by mail, but the inquiry never updated anymore, is it normal?
I had send inquiries before and it normally says "we sent a response to your request" and "your request was completed". But this one doesn't say that.
All Replies (2)
Disclaimer: Please note that the experiences presented are submitted by visitors to our website. Individuals’ experiences may vary, and you should interpret each individual’s experience at your own risk. Do not make a decision solely based on an experience posted here. We do not endorse any individuals’ experiences, and we are not liable or responsible for consequences stemming from your use of the information presented within any individual’s experience.
