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N-400 Naturalization Application taking too long?
Below is my timeline:

09/16/2018 Application was received (online)

10/10/2018 Biometrics Appointment (We reviewed your biometrics)

And there has been no update ever since. There was a countdown up until August 2019 and after that the message changed to "We are taking longer than expected to process your case. You do not need to do anything at this time."

I submitted 3 outside normal processing time requests and every time I got the same non-informative automated email with "We regret that we are unable to provide you with a completion date at this time."

Does that mean my application is rejected, lost or buried in the shuffle? And is there anything I could do to mitigate the situation?

Field office: San Francisco, CA
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