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Further to my earlier posts, I would like to contact the USCIS officer to know why the waiting limit has increased from 4 months to 8 months. I am keeping patient as advised by the members. In case If I need to contact the USCIS officer just to know whether t my file is with NBC or sent to my field office SAcramento. My Receipt number stars with IOE. I do not know which service center this IOE refers. I submitted by application by post to USCIS Cell, Phoenix, Arizona

Grateful if some one guide me as how to talk top a USCIS officer when I call the general number and with which option we choose to get the officer to have a word.
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