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Naturalization Taking Too Long
I would like to seek advice from people with experience about what I should do. Below is my timeline:

09/16/2018 Application was received (online)

10/10/2018 Biometrics Appointment (We reviewed your biometrics)

And there has been no update ever since. There was a countdown up until August 2019 and after that the message changed to "We are taking longer than expected to process your case. You do not need to do anything at this time."

I submitted 4 outside normal processing time requests and every time I got the same non-informative automated email with "We regret that we are unable to provide you with a completion date at this time." And I tried to call the national contact center but after sometimes hours of waiting on hold they didn't have anything to tell me other than my application is being reviewed. I also emailed my senator's office for case assistance more than once but didn't get any response. About a week ago I submitted a request for case assistance to the office of the Ombudsman and I am now waiting hoping to hear something.

Do I expect to hear something from the Ombudsman office soon or could it also take another couple years for review?
 

Initial Field office: San Francisco, CA. I moved to Sacramento, CA over a month ago and immediately submitted a changed or address form but the status is still the same.

Your feedback is appreciated!
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