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No Ombudsman for a while now
CIS Ombudsman Online Case Assistance will be unavailable as of January 20, 2017. This site will not be active until the Department of Homeland Security and the Office of the Citizenship and Immigration Services Ombudsman resume operations upon conclusion of the funding hiatus. If you need assistance with a pending USCIS application, please contact the USCIS National Customer Service Center at 800-375-5283.
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