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Indian Passport

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NY Passport Reissue
I have sent my passport renewal application on 06/21/2020 and I can see fedex delivered it on 06/23/2020. But the status on the portal still shows not received. I understand that there are delays but its been more than 72 hours now. I have dropped a note to customer feedback to check but no response from there. I also tried calling them not even that is closed. Has anyone faced similar issue and could please suggest what should I do.
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