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OCI Card

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OCI
Hello,
I applied OCI for my daughter in Oct-2016 and see was approved and sent from Delhi on Nov-23. I see no status on CKGS after this. When I contacted them several times they mentioned due to change in matchup process currently the card is held in USA embassy (SFO) and not sure of the timeline when they deliver it.

Has any one experience this issue / aware of the process & approx timeline to expect the card?
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