Indian Passport

Recent application for renewal of my passport was rejected for a simple reason of my husbands name mismatch. Before mailing the documents I called the VFS help desk and paid $2.50 cts for the call and the representative told me to put a cover letter about the husband name mismatch. I provided the cover letter and also mentioned that my husband name is actually corrected on other page of passport. However the VFS scientists didn't bother to check cover letter or the passport and sent a mail saying the passport is rejected due to mismatch of husband name. They mentioned in the mail 21 day rejection. Interesting thing is in the 21 days they didn't contact me or send any mail about the so called issue and simple returned my application of 21 days. I wonder what kind of people are working at the VFS and how government of India/consulate is keeping quiet on this inefficiency of VFS. Lost 21 days , I have to send the application again don't know atleast this time they will properly check the cover letter. God Help India. Result of Reservations & Corruption.