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Rediff sucks!
Hi I have oredered a mobile phone via rediff shopping. My mode of payment was credit card.
After placing an order, I get an e-mail which says to post me three things:
1. Photo copy of both sides of my credit card.
2. latest bank statement
3. authorization letter.
I have done lots of online shopping earlier, but this is the first time I am asked for such things.
I did not provide them with these details as giving photocopy of credit card is always a risk, and I wonder why the hell they want that.
Since my order is still not authorized they deducted the said amount form my credit card. Now I am really surprised, how can they just credit amount form my card while they are still waiting for authorization????
Their customer care sux. No one to talk with, just e-mail them and get auto response bots.
I really made a mistake shopping form rediff. I wish I had researched about this earlier.
After placing an order, I get an e-mail which says to post me three things:
1. Photo copy of both sides of my credit card.
2. latest bank statement
3. authorization letter.
I have done lots of online shopping earlier, but this is the first time I am asked for such things.
I did not provide them with these details as giving photocopy of credit card is always a risk, and I wonder why the hell they want that.
Since my order is still not authorized they deducted the said amount form my credit card. Now I am really surprised, how can they just credit amount form my card while they are still waiting for authorization????
Their customer care sux. No one to talk with, just e-mail them and get auto response bots.
I really made a mistake shopping form rediff. I wish I had researched about this earlier.
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