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Immigration

Adjustment of Status - I-485

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Hello guys, I did my interview on May 28 no update since. On October 24 I called and the officer said my case is outside normal processing time so I did the sr. To I checked n it stated
As of October 24, 2019, your inquiry about why your case is taking longer than our processing time, referral number T1B **** **** **, is currently not assigned for processing.
What that mean n what I should do ?? Please reply
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