Citizenship

Hello every one I m planning to update my status citizen on SSN via mail . When I called them the lady who picked my call she said you have to send original neutralization certificate with name change court order and original driving license to update ur status and when I called back then the other agent picked my phone and that man told me you just need neutralization certificate Don’t need to send original driving license . now I m confuse should I have to send real driving license along with neutralization certificate .. how can I drive if I send driving license they don’t accept photocopies . any body update status recently plz let me know what documents I have to send them