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Timelines are changed again
Hey guys, NBC timelines are changed again.
From 2.5 - 5 months, now it's 3.5 - 5.5 months already.
I just chatted with a live agent and she said that the workload was revisited based on their backlog. And they need to update the timelines based on it so at least applicants and petitioners can still keep up with what's happening real-time.
This is so sad.
I was hoping to get some good news today but only to find out a shocking surprise in their website.
Terrible and horrible... hope they can find someone who can improve this system. It's just a basic workload management and standardization of process. They even say that some cases are taking longer to process than the rest. Well, I guess they need to find a solution for that and not just getting stuck about dealing with same processes that makes everything piled up and explode. Changing of timelines is not a solution nor a quick fix. It just adds up to the agonizing truth of how poor the system works for everyone.
From 2.5 - 5 months, now it's 3.5 - 5.5 months already.
I just chatted with a live agent and she said that the workload was revisited based on their backlog. And they need to update the timelines based on it so at least applicants and petitioners can still keep up with what's happening real-time.
This is so sad.
I was hoping to get some good news today but only to find out a shocking surprise in their website.
Terrible and horrible... hope they can find someone who can improve this system. It's just a basic workload management and standardization of process. They even say that some cases are taking longer to process than the rest. Well, I guess they need to find a solution for that and not just getting stuck about dealing with same processes that makes everything piled up and explode. Changing of timelines is not a solution nor a quick fix. It just adds up to the agonizing truth of how poor the system works for everyone.
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