For visitors, travel, student and other international travel medical insurance.
Visit insubuy.com or call +1 (866) INSUBUY or +1 (972) 985-4400
India
OCI Card
Fields marked as * are required.
VFS San Francisco
I am having a nightmare with VFS.
1. My wife's application - mismatch between the OCI application (parents names listed on their indian passport) and her old indian passport (no middle name as different states in India approach middle name inclusion in passport differently). Upon multiple email inquiries and phone calls, we were advised to send notarized affidavit confirming inconsistencies in the name. Two options - either parents send it from India or applicant send it on their behalf. We decided to go with the latter considering time sensitivity. After two weeks of receipt, got email saying application has been rejected as "reason for parents not sending" was not sent to VFS. No refund as well! The only option is to start all over again and we might end up in the same place.
2. My son's application - the 1st application registered old address by default as we had chosen only one reason for re-issuing a new OCI (passport change) and had not selected address change as well. Noticed the error and did not send the application to VFS SF. Reached out for refund, filled form and submitted as a response to their email. One month with couple updated saying it will take 15 working days to refund and after multiple emails/phone calls we finally get a response that refund is not processed as the form was not mailed to them. There is no mention on the website it should be mailed to them. The response is never to the latest email.
I think CKGS was much better! This service has been pathetic. Hope someone is having a better experience.
1. My wife's application - mismatch between the OCI application (parents names listed on their indian passport) and her old indian passport (no middle name as different states in India approach middle name inclusion in passport differently). Upon multiple email inquiries and phone calls, we were advised to send notarized affidavit confirming inconsistencies in the name. Two options - either parents send it from India or applicant send it on their behalf. We decided to go with the latter considering time sensitivity. After two weeks of receipt, got email saying application has been rejected as "reason for parents not sending" was not sent to VFS. No refund as well! The only option is to start all over again and we might end up in the same place.
2. My son's application - the 1st application registered old address by default as we had chosen only one reason for re-issuing a new OCI (passport change) and had not selected address change as well. Noticed the error and did not send the application to VFS SF. Reached out for refund, filled form and submitted as a response to their email. One month with couple updated saying it will take 15 working days to refund and after multiple emails/phone calls we finally get a response that refund is not processed as the form was not mailed to them. There is no mention on the website it should be mailed to them. The response is never to the latest email.
I think CKGS was much better! This service has been pathetic. Hope someone is having a better experience.
All Replies (3)
Disclaimer: Please note that the experiences presented are submitted by visitors to our website. Individuals’ experiences may vary, and you should interpret each individual’s experience at your own risk. Do not make a decision solely based on an experience posted here. We do not endorse any individuals’ experiences, and we are not liable or responsible for consequences stemming from your use of the information presented within any individual’s experience.
