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VFS website is messed up
Below is my experience. Still waiting for resolution
1) I submitted the VFS online form for New OCI.
2) Prior to submission it said total bankers cheque needed is $308.90 (this included passport return courier charge for $15). I was shipping documents by UPS and providing prepaid return label for UPS as well
3) On final step (after entering bankers cheque number) it changed total charge to $293.90 (reduced by $15)
4) Called customer service and they said to resubmit VFS application and reissue new bankers cheque for $293.90 + send prepaid UPS return label for Passport return
5) Now the VFS account DOES NOT allow me to create new application as it says "customer already exists and application is submitted"

this is such a nightmare..

6) I am going to give up and pay for VFS FED ex.. does anyone know what is the total payment for when you buy shipping from VFS? Is it $15 for each shipment ?

your help is appreciated
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