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Immigration

Adjustment of Status - I-485

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Notice of approval was never recieved
Hey All,
My I485 and I130 are processed were NBC. I live new New York city. Our PD is on 9.1.16. We got the initial receipt that they received our files but we never gotten any notice of approval that all the documents are ok and we are waiting for an interview.
When we called USCIS they told us they do not send letters to notify that all the documents are completed and our interview is pending.

Do you think it is true?
I tend to take with a grain of salt anything they tell me at the USCIS customer service center.
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