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N-400 Dallas- Stuck at FP Scheduled

TimeLine:

Application Sent: 11/7/2016
PD: 11/10/2016
Bio metrics given: 12/5/2016

Since, then waiting- Status is still same "On Nov 22, we sent you a Finger Print Notice".. I have called multiple times and USCIS says to just wait. I took InfoPass at Dallas Office, They are saying my case is still with NBC, and NBC is waiting for some information from an agency. Not Sure what that means.

Any one from Dallas-Office or any other office in the same boat as me ? Will be glad to hear from you guys!
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