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Immigration

EAD (WorkPermit)

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EAD pending for 146 days now
I filled for my EAD new card OPT on 5th october 2017.
Raised several service requests. got response saying its assigned to an officer and you will receive a decision within 30 days.
34 days over and still no response. Asked my DSO to mail USCIS on my behalf. got this reply.

"USCIS responded to say you case is currently in transit to an officer. Once with an officer, you’ll receive a decision or correspondence within 30 days."

What does this mean? Is my case getting transferred to a new officer? Any feedback would be great at this point. I am losing hope.
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