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My timeline at NBC (MSC)
Hi everyone !
Thank you all for posting your timelines, I spent a lot of time here on a daily basis.
File Date: November 8,2017 based on marriage to USC
Case at NBC
2/14 submitted a service request ... currently still unassigned
2/22 called to speak to L2 officer, ticket opened but no call back.
2/23 waited 84 minutes to speak to L2 officer, basically was told another 45-60 of wait time and that nothing can be done.
2/28 new card being produced, changed today from “case received”
I will update this post with a date when I receive the card.
Btw, their website updates only on the 15th of every month. So when you submit additional paperwork ( I did an address change beginning of January) they didn’t receive it in the system until February 15... hoping address will be changed before card will be mailed out.
Good luck to everyone!
Thank you all for posting your timelines, I spent a lot of time here on a daily basis.
File Date: November 8,2017 based on marriage to USC
Case at NBC
2/14 submitted a service request ... currently still unassigned
2/22 called to speak to L2 officer, ticket opened but no call back.
2/23 waited 84 minutes to speak to L2 officer, basically was told another 45-60 of wait time and that nothing can be done.
2/28 new card being produced, changed today from “case received”
I will update this post with a date when I receive the card.
Btw, their website updates only on the 15th of every month. So when you submit additional paperwork ( I did an address change beginning of January) they didn’t receive it in the system until February 15... hoping address will be changed before card will be mailed out.
Good luck to everyone!
All Replies (7)
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