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NBC 169 days card is being produced
Guys, my happy day is here!
NBC c09 from NYC
PD: September 14
1st SR raised: December 20
Assigned and responded: February 12 “your case is being reviewed. You will receive response shortly”
Online request to Ombudsman - February 15
2nd SR raised: February 21
Response from Ombudsman that they have reached out: February 22nd
New card is being produced: March 2nd
Also talked to L2 officer twice. One was helpful, another one felt like he is guessing.
Made an appointment for infopass for March 15 (anyone knows how to cancel this?)
To summarize: reach out to Ombudsman! I haven’t even attached any documents, just provided the receipt numbers for the case and SR. It took Ombudsman 7 days to get to my case and reach out. After that only 8 days later card is being produced.
So happy I wanna cry :) thanks to everyone on this forum, I found out what to do here. Best of luck to everyone still waiting!
NBC c09 from NYC
PD: September 14
1st SR raised: December 20
Assigned and responded: February 12 “your case is being reviewed. You will receive response shortly”
Online request to Ombudsman - February 15
2nd SR raised: February 21
Response from Ombudsman that they have reached out: February 22nd
New card is being produced: March 2nd
Also talked to L2 officer twice. One was helpful, another one felt like he is guessing.
Made an appointment for infopass for March 15 (anyone knows how to cancel this?)
To summarize: reach out to Ombudsman! I haven’t even attached any documents, just provided the receipt numbers for the case and SR. It took Ombudsman 7 days to get to my case and reach out. After that only 8 days later card is being produced.
So happy I wanna cry :) thanks to everyone on this forum, I found out what to do here. Best of luck to everyone still waiting!
All Replies (7)
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