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Immigration

EAD (WorkPermit)

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Tracking SR.
Today I submitted my Service Request as my PD was Apil 3, 2018(no updates whatsoever since April 19..)

The all but friendly lady quoted me my SR number, but I cant seem to track it at all. My number starts with "T1...", but on the USCIS website, this is the answer I get when putting in the number she gave me:

"Error: Control Number must be 13 characters and must begin with three alphabetic characters such as NRC, COW, etc."

Has anyone had any experience similar to mine? I'll call them later today, just to confirm the case number if needed.
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