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Passport Delivery issues - Canada postal strike experience
Hi All,
I want to share with you all that how I co-ordinated with Canada Post to receive my Passport with US Visa stamped.
1. US Visa got stamped on 13-Dec-18
2. Got Passport tracking no. on 14-Dec-18 around 1.44 PM Vancouver time
3. Canada Post keep on changing delivery date from 17-Dec to 20-Dec at 00.01 hrs every day
4. My return flight to US is on 18-Dec at 1 PM Vancouver time
What I did:
1. Sent tweet to Canada Post Help and Canada Post thru Twitter on 16-Dec around 9 PM PST.
2. Got reply this morning, 17-Dec saying that they have escalated this to Processing team (but no luck)
3. Spoke to Canada Post Customer Care 866 607 6301 and explained my current passport issue and travel details. Customer Care Lady helped a lot, she raised Service Request and escalated this issue to her Supervisor. I explained him my current situation and he immediately spoke to Vancouver Processing Centre (He kept me on hold for 15 mins) and he said they are going to process my delivery (fingers crossed at 9 am this morning)
4. Went to Canada Post office to check my luck, but Lady at Post office said Passport is in transit but not sure when it will get delivered (fingers crossed again).
5. I tweeted again to know the status of my passport. Luckily issue got escalated and Lady from Customer Care took all the details and she directly spoke to Canada Post office employee where my passport is supposed to get delivered.
6. Around 2 PM - I went to double check and by that time my passport got delivered. Thank God.
My suggestion: Tweet Canada post and they are going to respond within an hour and trying to do their best to deliver passports.
I wish you all the very best.
4.
I want to share with you all that how I co-ordinated with Canada Post to receive my Passport with US Visa stamped.
1. US Visa got stamped on 13-Dec-18
2. Got Passport tracking no. on 14-Dec-18 around 1.44 PM Vancouver time
3. Canada Post keep on changing delivery date from 17-Dec to 20-Dec at 00.01 hrs every day
4. My return flight to US is on 18-Dec at 1 PM Vancouver time
What I did:
1. Sent tweet to Canada Post Help and Canada Post thru Twitter on 16-Dec around 9 PM PST.
2. Got reply this morning, 17-Dec saying that they have escalated this to Processing team (but no luck)
3. Spoke to Canada Post Customer Care 866 607 6301 and explained my current passport issue and travel details. Customer Care Lady helped a lot, she raised Service Request and escalated this issue to her Supervisor. I explained him my current situation and he immediately spoke to Vancouver Processing Centre (He kept me on hold for 15 mins) and he said they are going to process my delivery (fingers crossed at 9 am this morning)
4. Went to Canada Post office to check my luck, but Lady at Post office said Passport is in transit but not sure when it will get delivered (fingers crossed again).
5. I tweeted again to know the status of my passport. Luckily issue got escalated and Lady from Customer Care took all the details and she directly spoke to Canada Post office employee where my passport is supposed to get delivered.
6. Around 2 PM - I went to double check and by that time my passport got delivered. Thank God.
My suggestion: Tweet Canada post and they are going to respond within an hour and trying to do their best to deliver passports.
I wish you all the very best.
4.
All Replies (8)
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