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H1B, H4 Visa

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H1b Visa approved but online status is Administrative Processing
Interview Date - Dec 11, 2018
New Delhi Consultate

VO said "Visa is approved and I should receive it in 1 week". It has been more than 2 weeks and online status has been "Administrative Processing" with last update date as Dec, 11.
Today, the passport status is changed to "There is no status update available for the submitted passport".

Is anyone else facing the same issue? Any similar experiences will help. Thanks.
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