Citizenship

I has the Citizenship Interview on Jan. 10, 2019. The interviewer said he didn't have my file, so I have to wait. Nothing I need to do. He said I would get Oath letter by March.

Now it is March 13, and I have not received any notice from USCIS by mail. My online account Document Tab also shows no notice, and my current status is:

**** ***
January 10, 2019

We transferred your application to another USCIS field office for review
You do not need to do anything at this time
View your letter on your documents tab for an explanation on why we transferred your application.
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There is no new document in the Document tab, the last document is:
**** **** *
Interview Scheduled
Sent on December 3, 2018
**** **** *

Then I sent a message from my online account to USCIS, ask what's going on. They replied, and said according to their system, I interviewed on Feb. 1, 2019, and on February 01, 2019., USCIS issued me a Notice of Continuance. My case is currently in suspense or on hold until they receive my response.

I have NEVER got a single notice from them!!!!! And I didn't interview on Feb. 1, but on Jan. 10!! I am even more desperate when I visited the USCIS website and they said NYC office no longer accept InfoPass appointment. I called the 800-375-5283 number, and waited hours online and never got any human being pick up the call.

What should I do? Please help...!! Many Thanks!!