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EAD (WorkPermit)

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Case received 8/30/18
Hi everyone,

Uscis received my case on August 30th, 2018,

I already went and took my fingerprints on 10/2/18. My case is passed the processing times listed on USCIS.com, and when i call they say the only thing they can do is send a Request for Service (SR) but they already did on 2/28 and i didnt receive anything and they just did another SR today.

What should i do? or what does anyone recommend to do?

Anyone with the same situation?
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