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Waiting for 3 months for Oath ceremony in San Antonio


I passed my interview on 2/11/2019 and still waiting for oath ceremony and online status shows application approved "will mail you a letter when we schedule your naturalization ceremony."

I know people who went in end of March who have been already scheduled and my wife got it in 3 weeks. I am just a bit frustrated at the lack of information and why the delay.

Is there any one that has waited 3 months or longer waiting for oath?
How can we get feedback from the field office, I called the USCIS on the phone but they dont provide much help. The field office is also not taking any infopass appointments so that shuts off that path. Has anyone had luck asking USCIS customer service to follow up with the field office over the phone?
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