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Immigration

Adjustment of Status - I-485

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J HARPER USCIS

Hello,
I'm Carolina Barbosa Calderon Garcia and had my status adjustment package delivered to USCIS on 11/11 (October), according to FedEx Tracking who received it was J HARPER.
As I did more than a month and received no SMS notification or letters from Noa1, I decided to call USCIS. They informed that no package with my name arrived and informed me to send an email to USCIS questioning (I sent an email but the answer comes around 30 days ie).

I asked for the tracking of my morney order but I still haven't received the answer if it was debited or not.

I really don't know what to do, has something like this happened to anyone around here?
Does anyone know if J HARPER works at USCIS?
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