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How to delete/cancel your CKGS OCI Application before documents have been shipped
Recently, I filled out my OCI application on Government of India (GoI) site and then using the Web Ref Number, I filled out CKGS OCI Application. Right before I was about to ship my documents to CKGS SF office, I realized that I made a mistake on my application filled out on Government of India site.

Once submitted, the application on Government of India site cannot be edited. So I decided to abandon my original application and filled out a new application on Government of India site which generated a new Web Ref Number. Then using this new Web Ref Number from GoI site, I tried filling out a new CKGS application but got a message that "Another application with this passport no already in process. You cannot process two application with same passport no." This prompted me to submit a query on the CKGS site for deleting my CKGS application linked to my old Web Ref Number from GoI site.

CKGS customer service suggested to cancel the application online at
https://www.in.ckgs.us/payment/refund-claim

And then fill up a new application from the CKGS website using the new Government of OCI application Web Ref Number.

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