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Immigration

Adjustment of Status - I-485

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I485 update
PD - August 2018, Atlanta
First EAD - March 2019
Interview - June 2019
Second EAD - March 2020
No update, so I raise my First Service request on 03/24/2020 and this was the mail I got yesterday" USCIS has reviewed your service request. According to USCIS records, we are unable to move forward with your application until the required background checks have been completed. At this time, we are unable to determine when the adjudication of your case will be completed and no further action is required from you. We apologize for any inconvenience caused by the delays in processing".
What does this mean, anyone with similar experience should assist
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